Delete your account

Delete in the app

1. Sign in at myfolksboard.com (or open the app).
2. Open Account and choose Delete my account.
3. Enter your password, type DELETE, and confirm. If you sign in with Google only, we email you a confirmation link instead.

If you are the only owner of a household that has other people in it, make someone else an owner first (Access), or choose to delete that household and everything in it for everyone.

What is deleted

• Your account: name, email, password, Google sign-in link and wall PIN.
• Your sign-ins on every device, personal API tokens, connect and calendar links.
• Every AI assistant connection (OAuth grant), including Alexa account linking.
• Any household where you are the only member, with all of its data (lists, chores, calendar, documents, photos, notes and more). Same for a household you choose to delete.
• Your name on support tickets you filed is replaced by "Deleted user".

What is kept, and for how long

• Shared households you leave: things you added to a household that other people still use (for example a chore or a shopping item) stay with that household, because they belong to everyone in it. Your account is removed from it.
• Backups: our database is continuously backed up. These backups roll off automatically after 7 days, plus up to 7 more days in the storage provider's deleted-file recovery. Occasional snapshots we take before an update are deleted after 30 days. We never restore deleted accounts from backups.
• Security log: one record that "an account was deleted" with the date and how many households were affected. It contains no name, email or other personal data.
• Email provider: our email service keeps a delivery log of messages we sent you (for example this confirmation link) for its standard retention period.

Can't sign in?

Enter the email of your account. We email that address a link; open it to review and confirm the deletion.